What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is not updated as per latest version

    Asked by fotoboxmalaysia on February 17, 2014 at 12:24 AM


    I have made some amendments of text on my form. However when I "Save" and click on "Preview", my latest changes are not reflected.

    Please advise.

    Thank you,


    Best Regards,

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 17, 2014 at 03:32 AM

    Hello Jenny,

    I'm sorry for the trouble caused to you.

    It was actually a small technical glitch on our server side which our back end team has already take care of. Please check and get back to us if you are able to see the changes live in your form now.

    Thank you!