i have save the jotform and whatever i change anything and it only show the old verson

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    groupsing
    Asked on February 17, 2014 at 05:36 AM

    Dear sir,

     

    I got a problem on jotform save and only get the old verson of it, i have save the jotform and while i change anything and it only show the old verson.

    thanks for your help.

     

    bowie:)

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    wakemeup
    Answered on February 17, 2014 at 05:43 AM
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    TitusN
    Answered on February 17, 2014 at 08:46 AM

    Hello,

    Thank you for contacting us.

    @wakemeup, this thread might take a custom turn away from your issue, for the best support experience, please open a new thread by clicking this link, we will look out for it and respond - thanks.

    @groupsing,

    Which of these two links represent the changes you made?

    1. http://www.jotform.com/form/40471968725464

    2. http://www.jotform.me/form/40471968725464

    This might be caused by a number of things - but we can narrow it down:

    Please try the following:

    1. Clone the form using this linked guide

    2. Apply the changes on the cloned copy of the form

    3. Please reply back when you do - does the behavior appear of the cloned form?

    Thank you for your patience.