What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    when will my account be upgradeted?

    Asked by EUaidvolunteers on February 17, 2014 at 08:56 AM

    We´ve just purchased a monthly upgrade, we want to know when is it going to be activated. We need it ASAP. Tahnks a lot.-  

    my account
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    JotForm Support

    Answered by ashwin_d on February 17, 2014 at 10:05 AM

    Hello EUaidvolunteers,

    I'm sorry for the trouble caused to you.

    I have manually taken care of this. Your account is now upgraded to premium monthly. 

    Thank you!

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    Answered by EUaidvolunteers on February 17, 2014 at 10:15 AM

    Thanks a lot !!!!! We really needed it!!!  

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    Answered by EUaidvolunteers on February 17, 2014 at 11:10 AM
    Thanks!!!!!!
    2014-02-17 16:05 GMT+01:00 JotForm Support Forum :
    ...
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    JotForm Support

    Answered by ashwin_d on February 17, 2014 at 11:15 AM

    Hello EUaidvolunteers,

    You are welcome.

    I'm very pleased that I was able to help you.

    Do get back to us if you have any questions.

    Thank you!