What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Your form has been disabled !

    Asked by idnoar on February 17, 2014 at 09:00 AM
    I created a registration form for people to sign up and pay a €50 fee using PayPal. When I test the form by pressing the submit button, it says your form has been disabled.

    Please help!

    Thank you.

    registration form style size font
  • Profile Image

    Answered by idnoar on February 17, 2014 at 09:05 AM

    Could you help me quickly, I have many forms for my clients with jotform. thanks.

  • Profile Image

    Answered by Carina on February 17, 2014 at 10:01 AM

    Your form CC Ploermel activated our phishing filter causing your account to be auto-suspended. I checked your form and it is in accordance to our terms, so I activated your account.

    I apologize for the inconvenience.
    Let us know please if you need more assistance.

  • Profile Image

    Answered by idnoar on February 17, 2014 at 11:00 AM

    Thanks à lot.