What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why is my form secure? the box is not checked

    Asked by cccmissions on February 17, 2014 at 12:22 PM

    I have gone over the 10 secure ssl submissions

    I did not have it set up for secure, the box is not checked and it is not https

    please help fix thig problem

    Page URL:

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    Answered by pinoytech on February 17, 2014 at 01:13 PM


    Thank you for contacting us.

    I have now re-active your account and resets SSL secured submissions limits for you. It should be working fine now. To avoid this from happening again, please make sure that your form is not secured cause we can only reset SSL secured submissions once.

    If you need further assistance, please feel free to contact us again at anytime.

    Have a nice day!

  • Profile Image

    Answered by cccmissions on February 17, 2014 at 01:20 PM
    Thank you so much,
    I now know what to look for
    Have a blessed day!