Having trouble creating a conditional form.

  • Profile Image
    angiehills
    Asked on February 17, 2014 at 02:45 PM

    I've started creating a conditional form - but am having trouble or not getting it to work as I'd like.

    For Example - it will be all questions & will have 'answers/descriptions' depending on their answer. Answers/Descirptions are initially set to be hidden with blank question & this seems to be working. Then I need it set to show 1st answer/description if 1 answer & the 2nd answer/description if the other answer. But - when an answer is marked - both the answers/descriptions show for all answers.

    I've tried setting conditions:

    If blank - hide both

    If yes - show opion1 & hide option2

    etc. But both show instead.

    Brand new form & is not complete or not on website yet. Please let me know if there is a way for you to view on my account or if there is anything else I need to send to you. 

    Thanks in advance.

  • Profile Image
    Mike_T
    Answered on February 17, 2014 at 05:10 PM

    Thank you for contacting us.

    In this case we can use Show conditions only, since they will automatically hide corresponding form fields. In other words, delete the Hide conditions and then use:

    1.

    2.

    3.

    Please check the following form:

    http://form.jotformpro.com/form/40477068713963

    You can Clone it to your account to check the conditions.

    If you need any further assistance on this, please let us know. We will be happy to help.

  • Profile Image
    angiehills
    Answered on February 17, 2014 at 05:25 PM

    Wow! Awesome support & quick reply!

    Thanks - works perfectly.