What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I find out which email address is my user name?

    Asked by Sean  on February 17, 2014 at 04:01 PM

    We had changed our user name email when we were trying to get emails to a specific account and now none of the ones that I can think of work. How do I find out which one is being used so I can log in?

    email name User Name find
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    JotForm Support

    Answered by BDAVID on February 17, 2014 at 06:04 PM

    In order to find out the email address used in your account, please provide us with the URL of one of your forms created on that account. As well you can provide us the URL of the webpage where the form is embedded. 

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    Answered by Sean  on February 17, 2014 at 07:41 PM
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    JotForm Support Manager

    Answered by Jeanette on February 17, 2014 at 10:52 PM

    Thanks for the URL, upon checking the link , I see there is a form that belongs to username seanmeyerprinting (file*****ssion@um****ters.com )

    Please try with that and let us know if you need further help