Edit submission with a payment field

  • kaz6042
    Asked on September 9, 2021 at 5:59 AM

    Hi,

    On some of my forms payment is required before the form can be submitted.

    I have set up approval flows as i need to confirm the information on the form before i can issue a unique reference number, how can the form be resubmitted if they need editing without another payment being required ?


  • Michal_S Jotform Support
    Replied on September 9, 2021 at 8:38 AM

    Hello!

    Unfortunately, as a submission with a payment field cannot be edited due to its presence, this will require a bit of a workaround to hide the payment field when a submission is edited.

    The good news is you only have to do this once - it will make all submissions editable.

    • Add the Get Form Page URL widget to your form

    • Navigate to Settings, Conditions and add a Show/Hide Field condition

      show hide fields Screenshot 10

    • Set it up like this:

      1631191064 613a001851f5c 1 Screenshot 21

    Now, when you edit the form, the Payment field will be hidden, enabling you to edit the rest of the data.

    Please let us know if you require any further assistance.

    Thank you!