What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Deleted fields still appearing in the preview

    Asked by swingrecruiter on July 09, 2011 at 01:40 PM

    Good Afternoon,

    First let me say that I have created a few forms with JotForm and I love it. I am a part of a small non-profit with membership all over the U.S. and this form builder has allowed us to go paperless which has saved us time and money and made our approval processes more efficient.

    I recently created a form and even though I have made changes to the form such as deleting a field or turning off the required option for a field, when i preview it, the changes have not taken affect. I have tried this multiple times and deleted my cookies, but I haven't been able to resolve it. Please advise.

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    Answered by allanftd on July 09, 2011 at 11:23 PM

    Hi swingrecruiter,

    Thank you very much for trusting JotForm for such a critical process in your office. We're happy that we're able to help you save and become more efficient.

    I tried going to the URL you mentioned and here's what I saw:

    What I would suggest for you is to change the URL from http://form.jotform.com/swingrecruiter/11884441180 to http://www.jotform.com/swingrecruiter/11884441180

    Please let us know how it goes. Don't hesitate to contact us if you have any other concerns.