How do I add more folders?

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    YMCANSWYthParl
    Asked on February 17, 2014 at 11:14 PM

    I have tried adding more folders several ways.

    The 'Create one now' button is not shown under the 'My folders' tab as shown in the user guide.

    I have attempted to add a folder by selecting a form and clicking folders and adding a folder that way but again no success.

  • Profile Image
    TitusN
    Answered on February 18, 2014 at 02:08 AM

    Hello,

    Thank you for contacting us.

    Hmm, I checked and tested your account - there seems to be no problem from our end:

    Please try the following:

    1. Clear out your browser cache, then try adding the folder...then..

    2. Try to use a different browser - possibly Google Chrome or Mozilla Firefox, or...

    3. Try logging in using https://jotform.com/login

    Please let us know if this helps.