What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I add more folders?

    Asked by YMCANSWYthParl on February 17, 2014 at 11:14 PM

    I have tried adding more folders several ways.

    The 'Create one now' button is not shown under the 'My folders' tab as shown in the user guide.

    I have attempted to add a folder by selecting a form and clicking folders and adding a folder that way but again no success.

    Page URL:
    http://www.jotform.com/myforms/

    create my folders shown and
  • Profile Image
    JotForm Support

    Answered by TitusN on February 18, 2014 at 02:08 AM

    Hello,

    Thank you for contacting us.

    Hmm, I checked and tested your account - there seems to be no problem from our end:

    Please try the following:

    1. Clear out your browser cache, then try adding the folder...then..

    2. Try to use a different browser - possibly Google Chrome or Mozilla Firefox, or...

    3. Try logging in using https://jotform.com/login

    Please let us know if this helps.