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I am having the opposite problem.Asked by wrasmu on February 18, 2014 at 02:26 AM
I am having the opposite problem. When I change this setting to enabled it does not keep this setting saved. It keeps changing to undefined. I have changed my e-mail to use the default so I'm not sure what I'm doing wrong. ANy help would be appreciated.
The link to my form is http://form.jotform.us/form/40244671355149
This is a re-post of a comment on How to Hide Empty Fields on Email Alerts
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It appears your setting were delivered to your form:
Please try the following:
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3. Log back in - Are the changes reflected as you wanted?
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Thank you this did resolve the issue i was having.