What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    wrong Time Zone date and time of submissions

    Asked by hauhcc on February 18, 2014 at 04:45 AM

    Submission Date seems to be 13 hours behind

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    JotForm Support

    Answered by jonathan on February 18, 2014 at 05:08 AM


    You can actually change your Time Zone settings which will affect the submission time settings.

    You can do this in your My Accounts Settings page https://www.jotform.com/myaccount/settings

    Make sure you are currently logged in to your account to update.


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    Answered by datasphere on February 18, 2014 at 05:10 AM

    It`s probably because of the timezone you have been using in your account 

    you can change your time zone by visiting the

    "Account Settings".

    "Account Setting" button is located at the bottom right of your JotForm page.


    Also you can set up using alternative dates and times in your email sending templates