What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Custom CSS in the Notification/Autoresponder Email

    Asked by LondonWebs on February 18, 2014 at 05:45 AM

    I have quite an advanced HTML email for my autoresponse but it's not reacting in the way it should when i use the HTML editor

     

    Am i doing something wrong?

    Emails email html email Autoresponse
  • Profile Image
    JotForm Support

    Answered by Welvin on February 18, 2014 at 06:57 AM

    Hi,

    Custom CSS codes in the Notification/Autoresponder email is possible, but we advise to place it inside the table tags, use the same formatting. Example, add the Custom CSS into the following existing lines:

    Using ID/Classes/Names into the settings is NOT possible because the Source Editor will place the codes  inside the pharagraphs tags. Example, when you save the custom CSS, this the result:

     

    I think this is a good addition to style the output so let me add this thread to our feature request list. We'll update you here if our developers will have any progress on this. Unfortunately, there's no timeframe about it.

    Thanks

  • Profile Image

    Answered by LondonWebs on February 18, 2014 at 07:11 AM

    Its a shame becaise now wih modern day tech, I have made the custom CSS format nice for iPhone and mobile devices but you are not supporting it :(

    It is 2014 now and you should be letting us customise these things.

    Everybody reads email on mobile devices now.

    Is there a way you can just let me use a raw HTML box and not a wysiwyg editor so i can put my code in properly?

  • Profile Image
    JotForm Support

    Answered by Welvin on February 18, 2014 at 07:57 AM

    Hi,

    You can actually do it but should be placing the codes inline the table tags. If possible, please let us know your custom CSS codes, and we'll see what we can do about it.

     

    Is there a way you can just let me use a raw HTML box and not a wysiwyg editor so i can put my code in properly?

    -Unfortunately, you can only use our current editor.

    -We do have another method but a bit technical. You can use Webhooks: How to Setup Webhook with JotForm. Examples here: Webhook-Samples (Item No. 1 should work for you).  Let us know if you need some help regarding this matter.

     

    Thanks