What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    we are not receiving form requests

    Asked by zinio on February 18, 2014 at 06:24 AM

    hi,

     

    several clients and internal teams have sent form requests and we have not received them.  i sent myself a test as well as completed the form myself with test info and still i have not received the form to my email.  can you look into this and let us know if there is a problem with the set up?

     

    thanks.

     

    zinio

    email problem thanks and
  • Profile Image

    Answered by pinoytech on February 18, 2014 at 07:19 AM

    Hi Zinio,

    Sorry for the inconvenience that may have caused. Can you please share to us URL of your Form which you are having problem with for us to investigate the issue and for further assistance?

    Thanks,