What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    language and calendar pop up blocked, Flag don't appear

    Asked by tkart on February 18, 2014 at 08:28 AM

    hi i've used the lenguage module and data picker but the pop up of the lenguage flag don't appear

    like the data picker pop up.

    i've this problem with firefox and i've disabled the pop up block funtion and all is ok . After refresh the page the problem persist.

    i've the problem on firefox an ie on chrome all is ok

     

    any ideas ?

    Screenshot
    and problem refresh flag block
  • Profile Image

    Answered by jedcadorna on February 18, 2014 at 08:53 AM

    Hello,

    Thank you for contacting us.

    This works fine on my endwhen viewing your stand alone form URL http://www.jotformeu.com/form/40435266514350 can you please share to us your website URL where your form is embedded.

    Please also try embedding your form using an iframe code if you haven't tried that yet.

  • Profile Image

    Answered by tkart on February 18, 2014 at 09:19 AM

    now i've solved the problem using the pop up embed code, but the problem with the joomla embed code persist.

    if is possible to find a solution with joomla embed is the best

  • Profile Image

    Answered by EliezerN on February 18, 2014 at 09:47 AM

    Hi,

    I have checked your form embedded in your joomla site and I was able to see that the Flag of the lanbguage selected does not appear, also found the even the language picker does not work properly, it does not allow to select any language: 

    https://shots.jotform.com/eliezer/jotform%20gifs/language%20not%20working.gif

    That is probably due to some script conflicts between your form and your webpage scripts. Since you are using the joomla embed code your form script is not protected from conflicts.

    The best solution is by embedding your form using iFrame code as suggested by my colleague. However, I can see that you were having issues with some fields not appearing at the bottom of the form when using iframe code. I think that you simply needed to incdrease the height of the iframe to let all the fields appear. Please try using this iframe code of your form: 

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://www.jotform.com/form/40435266514350" frameborder="0" style="width:100%; height:4439px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

    If you the issue with the fields not appering reappears try changing the height value (orange highlighted above). You may also try removing the script part of the code and just embed the iframe section.

    I hope this helps. Please inform us if the issue still persists.

    Thanks