New FROM on email submission notices?

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    Asked on February 18, 2014 at 11:43 AM

    I received 2 email notifications of submissions to one of my forms over the weekend.  In both cases the subject line was correct, but the sender was shown as =?UTF-8?B??=

    Previously (as recently as 1/15/14) I received email notifications of submissions (to a adifferent form) with the sender shown as JotForm.

    Is there something I missed in programming on my latest form, or did something change at your end?  The =?UTF-8?B???= is very weird - and made me think it was spam and almost trashed the message.

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    Answered on February 18, 2014 at 12:08 PM

    After looking at the Email Alert on the form embedded on the URL you posted above. I do see it is missing the Sender Name:

    Kindly add a Sender Name to the Email Alert. And perform a test submission. 

    Do let us know if the issue persists. Thank you.

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    Answered on February 18, 2014 at 12:45 PM


    For some reasons, your response came out empty. Can you please post it again using the link bellow?


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    Answered on February 18, 2014 at 12:46 PM

    This worked great.  THANKS!