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  • Profile Image

    Multiple Submissions not allowed even after No Limits is selected

    Asked by delphidisplay on February 18, 2014 at 01:40 PM

    For some reason we are not able to submit our forms more than once. I have checked the form settings and we have them set to Unique Submission (NO CHECK) with no success.

     

    Can you please help with this issue? We are launching our site today and can't with this problem.

    Page URL:
    http://198.57.247.240/~delphi/markets/restaurants/fast-track-drive-thr<br/>u-timing-systems/insight-track/

    Screenshot
    Submissions selected problem settings unique check
  • Profile Image

    Answered by EliezerN on February 18, 2014 at 02:01 PM

    Hi,

    I got the error message you showed after submitting the form twice: https://www.jotform.com/40053919644153

    However, upon checking your form I found that the casue of the issue is the Unique fQuestion that you have setup: 

    In this time you have set the Email field as the Unique Questions. So, if someone tries to submit the form more than once with the same email address it will not allowed the submission.

    All you need to do is to change it to No Check:

    I hope this helps. Please inform us if you need further assistance with this inquiry.

    Thanks