- fafsonlineAsked on February 19, 2014 at 11:10 AM
I am looking for the complete source code for my form. I click the embed form button and nothing happens. When I clicke the Source Code button, it just gives me the script. I am trying to launch a page today, so it would be great if this could be corrected asap.
Thanks so much,
- CarinaAnswered on February 19, 2014 at 11:14 AM
Have you tried to clear your browser's cache? In addition have you tried another browser?
If the problem still persists, please let us know which form and which browsers are you using so we can look better into this issue.
- fafsonlineAnswered on February 19, 2014 at 11:42 AM
Thanks for getting back to me. I am trying in both Google Chrome and Mozilla Firefox 27.01. I've cleared my cache in both, but the button is still not working. It is the only button that is not working.
It is not working on any of my forms. I am currently trying to complete these three: Self Esteem Dreams Initiative (Foster/Kinship), Self Esteem Dreams Initiative (Adopted) and Self Esteem Dreams Initiative (KLG).
Thanks for your help! Lynn
- CarinaAnswered on February 19, 2014 at 11:54 AM
When you click "Embed form" does the screen turn grey?
Have you tried to click "source code" and the "embed options"?
Sometimes this workarounds do the trick.
Inform us if the problem still persists.
- fafsonlineAnswered on February 19, 2014 at 12:00 PM
I just restarted my computer and it looks like it's working now - thanks for your help!
- CarinaAnswered on February 19, 2014 at 12:01 PM
I'm very glad to hear it.
Good luck on these projects and if you need more assistance, please contact us!