What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Need complete source code for form

    Asked by fafsonline on February 19, 2014 at 11:10 AM

    Hello,

    I am looking for the complete source code for my form. I click the embed form button and nothing happens. When I clicke the Source Code button, it just gives me the script.  I am trying to launch a page today, so it would be great if this could be corrected asap.


    Thanks so much,

    Lynn

    source thanks hello and
  • Profile Image

    Answered by Carina on February 19, 2014 at 11:14 AM

    Hello Lyn,

    Have you tried to clear your browser's cache? In addition have you tried another browser?

    If the problem still persists, please let us know which form and which browsers are you using so we can look better into this issue.

    Thanks

  • Profile Image

    Answered by fafsonline on February 19, 2014 at 11:42 AM

    Hi Carina,


    Thanks for getting back to me. I am trying in both Google Chrome and Mozilla Firefox 27.01. I've cleared my cache in both, but the button is still not working. It is the only button that is not working.

    It is not working on any of my forms.  I am currently trying to complete these three: Self Esteem Dreams Initiative (Foster/Kinship), Self Esteem Dreams Initiative (Adopted) and Self Esteem Dreams Initiative (KLG).

    Thanks for your help!  Lynn

  • Profile Image

    Answered by Carina on February 19, 2014 at 11:54 AM

    When you click "Embed form" does the screen turn grey?

    Have you tried to click "source code" and the "embed options"?

    Sometimes this workarounds do the trick.

    Inform us if the problem still persists.

  • Profile Image

    Answered by fafsonline on February 19, 2014 at 12:00 PM

    Hi Carina,

    I just restarted my computer and it looks like it's working now - thanks for your help!

     

  • Profile Image

    Answered by Carina on February 19, 2014 at 12:01 PM

    I'm very glad to hear it.

    Good luck on these projects and if you need more assistance, please contact us!