What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form keeps going down

    Asked by spunkysparkles on February 19, 2014 at 11:06 PM

    Just wondering why my forms keep going down.  I log back in to jotform and they are still there and when I click edit, they are there and when I hit save again they go back up.  Then a few days later this happens all over again.  Please advise.  Thank you, Carolyn

    Page URL:
    http://davidmillermctx4.com/donation-form

    My Forms JotForm all then
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 20, 2014 at 01:17 AM

    Hello Carolyn,

    I am not sure if I have understood your question correctly.

    Do you mean to say that your form gets disabled frequently? Upon checking your form, I did not find any issue with that and it should work normally. 

    Please share a screenshot of your form and My Forms when the issue arises again and we will take a look. The following guide should help you in uploading image in your forum post:  http://www.jotform.com/answers/277033

    Do get back to us if you meant to ask something else.

    Thank you!