form keeps going down

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    Asked on February 19, 2014 at 11:06 PM

    Just wondering why my forms keep going down.  I log back in to jotform and they are still there and when I click edit, they are there and when I hit save again they go back up.  Then a few days later this happens all over again.  Please advise.  Thank you, Carolyn

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    Answered on February 20, 2014 at 01:17 AM

    Hello Carolyn,

    I am not sure if I have understood your question correctly.

    Do you mean to say that your form gets disabled frequently? Upon checking your form, I did not find any issue with that and it should work normally. 

    Please share a screenshot of your form and My Forms when the issue arises again and we will take a look. The following guide should help you in uploading image in your forum post:

    Do get back to us if you meant to ask something else.

    Thank you!