I can't access my forms

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    Mandy Taylor
    Asked on February 20, 2014 at 04:53 AM

    I found today that cannot access my forms after log in in either your .com or .net manifestations.  I wanted to change to .net as recommended because of your troubles.   I have cleared my browser cache without success.  Any suggestions?

     

    I have removed links from my website until this is sorted out

  • Profile Image
    TitusN
    Answered on February 20, 2014 at 06:34 AM

    Hello Mandy,

    Thank you for contacting us.

    Each time you change the different domains for Jotform, you may need to log in again(even if you were logged in on a current session):

    http://jotform.com/login

    http:/jotform.net/login

    http://jotformpro.com/login

    This is indicative because I noticed a lot of guest accounts created from your location - which are free accounts that do not need one to be logged in, but can be used to create and share forms as well.

    To test this, try logging in using a different browser, you should be able to see your forms.

    Let us know if you hit a bump.