What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why did you delete my account ?

    Asked by jchampion on February 20, 2014 at 07:06 AM

    I used to creat forms with your tool, which is really efficient and simple.

    But today, when I wanted to log in, it says that "No user with this email address or username has been found.". I also integrated your forms on my google account and none of my forms was available. Is there a problem ? It's essential for me to have your forms. You'll find a screen shot of your mail saying that my account is created. I never ask you to delete it.

    Could you please reactivate my account ?

    Thank you

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 20, 2014 at 07:17 AM

    Hello jchampion,

    Upon checking your account "jchampion", I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you.

    Thank you!

  • Profile Image

    Answered by jchampion on February 21, 2014 at 04:16 AM

    Thank you

  • Profile Image

    Answered by gori-mathew on February 21, 2014 at 04:30 AM

    You are welcome, Enjoy using Jotform and do feel free to let us know wherever you need our assistance.