Having Problems Logging In

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    Bryan Ruiz 
    Asked on February 20, 2014 at 09:47 AM

    I have a form set up and it's delivering sign ups to my email but I can't log into my account. Please help:

     

    http://form.jotform.us/jsform/40133694843153

     

    Bryan Ruiz

    Bryan@opamnyc.com

    BryanARuiz@gmail.com 

    213 663 6721

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    ashwin_d
    Answered on February 20, 2014 at 10:12 AM

    Hello Bryan,

    Upon checking your form, I found it to be associated with a guest account. This type of account is created when you do not sign up / sign in to your JotForm account and start building your forms. 

    I would suggest you to please sign up for a free account using the email address "bryan@opamnyc.com" and the form should automatically move to your new account and you should be then able to edit it.

    Do get back to us if the form does not gets transferred to your account and we will manually transfer it from back end.

    Thank you!

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    Nikki
    Answered on October 12, 2016 at 07:56 PM

    Hello, i had the same issue as above, and tried your fix and created an account for that email address but the form did not get transferred there.

    The form is on http://blackartists.org/meet-the-artist-questionnaire/

    Hope you can assist!

    Thanks

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    ashwin_d
    Answered on October 12, 2016 at 11:03 PM

    Hello Nikki,

    I have moved your question to a new thread and you will be answered here:  https://www.jotform.com/answers/959147 

    Thank you!