What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How many actual users (not sub-users) will I have with the professional package?

    Asked by jlfox705 on February 20, 2014 at 11:01 AM
    professional professional package
  • Profile Image

    Answered by Carina on February 20, 2014 at 11:16 AM

    Every account has only one user, but if more than one person has access to the login credentials, there can be more than one "user". But with the subuser option (100 in the professional plan) the user can create different subaccounts with full access to (all/some) forms.

    Kindly let us know if you need more assistance.