how do I provide a new credit card number for billing?

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    textus
    Asked on July 11, 2011 at 01:45 PM
  • Profile Image
    mliz
    Answered on July 11, 2011 at 11:31 PM

    Hello,


    Your JotForm subscription is paid using Credit Card which is handled by Plimus.
    You can change your credit card info by logging into your Plimus account.
    You will need to find out your Plimus username (a long string of numbers)
    from the original plimus email you received when you first paid for JotForm,
    then enter it on the link below and enter the email address used in email.
    https://secure.plimus.com/jsp/forgot_password.jsp?designId=1

    That will reset your password and you can then login there to change your
    Credit Card details.  If you cannot do that, you can re-subscribe your account
    when it expires.

    Hope this helps, let us know if you have further questions.


    Regards,
    Mliz