Form Error

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    homegrownmf
    Asked on February 21, 2014 at 04:30 AM

    I used a template to construct a form:

    http://www.jotform.com//?formID=40496848498980

    It displays correctly but the emailed response is a mish-mash of my form and the template questions.  Can this be fixed?

    With thanks.

    Steve Warren

  • Profile Image
    NeilVicente
    Answered on February 21, 2014 at 05:44 AM

    Usually, problems concerning email alert templates can be fixed by deleting and recreating the template itself.

    To delete, click Email Alerts > Notification > Delete Email.

    To create a new notification, click Email Alerts > Add New Email > Notification > click Next; then follow and compelete the Email Alert Wizard

    Save the form afterwards. Let us know if you're still having issues with this.

    Regards