What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Rise send limit ?

    Asked by gorgo on February 21, 2014 at 09:49 AM

    Hello,

     

    I follow the tips to rise my send limits, I have some of more sending but 2 stay without answer...

     

    I send the form to a friend an he create a acount. (I dont receive the 10 more)

    I create a review on a wensite (and I dont receive the sending more)

    Can you check this please ?

     

    Thanks a lot !

    check review create thanks
  • Profile Image
    JotForm Support

    Answered by NeilVicente on February 21, 2014 at 10:20 AM

    Your submission limit is already 225. Your review is still under deliberation. We may or may not approve your review if the quality is not good.

    As for the friend invitation to get additional 10 submissions, I was able to recreate it, but then again, I was using the same IP when I created the 'friend' account.

    We will investigate further to see if there is any problem with the referral bonus system.

    We will get back to you as soon as we have more information. Thanks!

  • Profile Image

    Answered by gorgo on February 21, 2014 at 11:25 AM

    Hi,

    For the review, I send already this link month ago and I dont think it's a bad review no ? Iknow the relink on your website and it's a realy nice free publicity for you... and, you dont specified the qaality of a review, just do a review.

     

    For the "friend" account it's maybe because it's friends on my work ? You cannot verify the final IP...? I dont know.

     

    Thanks a lot.

     

    Olivier.