What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to reset my password, but it is not doing anything when I click on the reset button.

    Asked by Brenda Wells  on February 21, 2014 at 10:59 AM
    reset button
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    Answered by pinoytech on February 21, 2014 at 11:29 AM

    Hi Brenda,

    Sorry for the inconvenience that may have caused. Have you tried already clearing your browser cache and cookies? If not, can you please give a try?

    If the said issue still persists, can you please try using other internet browsers.

    Thanks,