What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    For some reason the matrix is saving the last word only?

    Asked by mewersmann on February 21, 2014 at 12:48 PM

    To whom it concerns,


    I am attempting to save my work, but when I enter any text into the table then it won't save properly as I leave the browser then get back in. I.E. With the question ROADNET Users: I will type in all of the needed information for one row. If I leave the browser then come back into the proper session then it only saves what I entered under the LOB column. Thanks for your help.


    Mark E.

    Page URL:

  • Profile Image

    Answered by Carina on February 21, 2014 at 01:55 PM

    I did some tests with Chrome, Firefox and IE but could not replicate this situation. For the auto-save option to work properly you need to enable cookies.

    But the partially save situation that you report might be connected with browser's cache. You might try to clear your browser's cache and test again

    Let us know if the problem persists.