For some reason the matrix is saving the last word only?

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    Asked on February 21, 2014 at 12:48 PM

    To whom it concerns,


    I am attempting to save my work, but when I enter any text into the table then it won't save properly as I leave the browser then get back in. I.E. With the question ROADNET Users: I will type in all of the needed information for one row. If I leave the browser then come back into the proper session then it only saves what I entered under the LOB column. Thanks for your help.


    Mark E.

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    Answered on February 21, 2014 at 01:55 PM

    I did some tests with Chrome, Firefox and IE but could not replicate this situation. For the auto-save option to work properly you need to enable cookies.

    But the partially save situation that you report might be connected with browser's cache. You might try to clear your browser's cache and test again

    Let us know if the problem persists.