What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Plane Jotform

    Asked by webbureau on February 21, 2014 at 12:51 PM

    Good afternoon.

    I've done the cancellation of my subscription JotForm in paypal.

    Must select downgrade Princing too?

    JotForm cancellation select
  • Profile Image

    Answered by Carina on February 21, 2014 at 01:59 PM

    Your account is already scheduled to downgrade from February 11, 2014. 

    Cancelling your subscription will immediately stop all future scheduled payments for JotForm subscription. Your forms and data will remain intact when your account downgraded to a free one.

    If you have further questions, please let us know.