"email is required" after pressing "Test integration"

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    Asked on February 21, 2014 at 03:01 PM

    Hi I am trying to set up a form using payment gateway and I have the api and transaction key, however, when I hit the test integration button, it tells me email is required. What does that mean, what do I need to do? Thanks.

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    Answered on February 21, 2014 at 03:49 PM


    Thank you for contacting us.

    You have to login to and click "Account", click "Virtual Terminal" and make sure "Email" is not required then test integration again. Let us know if you are still having issues.