How to disable Zoho Two-Factor Authentification

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    durobusiness
    Asked on February 21, 2014 at 03:07 PM

    Hello,

    I submitted an issue a few days ago about Zoho not connecting with Jot form and was sent varoius threads about two factor authentication and that I need to shut it off. Nowhere can i find a turn off or delete for two factor authentication and when i enter my Zoho login it says user/ password invaldi of which it is not.

    Are there any videos showing how to fix this or turn off two factor authentication so that i can test using Jot Form with Zoho CRM.

    Thanks

    Brian

    brian@durobusiness.com

    646-577-9537

  • Profile Image
    KadeJM
    Answered on February 21, 2014 at 03:53 PM

    Hello Brian, You can actually disable it via your Zoho Account Management Login Settings screen. Please see here https://forums.zoho.com/topic/disabling-two-factor-authentication for a more detailed explaination about this. Try that and see if it helps you to disable it.

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