Google Integration

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    sophiebeique
    Asked on February 22, 2014 at 03:01 AM

    It has been nearly 6 months now that I have an integration problem with all my forms.  multiplw fields are missing from the original folder integration.  If it can help, I want you to know that all of my new forms are clones of forms that already exist but since september this is the first time that all of my integrations are not working properly. these are my integration files:

    https://docs.google.com/spreadsheet/ccc?key=0ArjqCkXqithZdGowMEJMdG5TQ2tjSk1Eby1xRkl2Ync&usp=drive_web#gid=0

    https://docs.google.com/spreadsheet/ccc?key=0ArjqCkXqithZdFY3MWxkdkk1ZEd4czhGRTZfM0x6NVE&usp=drive_web#gid=0

    https://docs.google.com/spreadsheet/ccc?key=0ArjqCkXqithZdGNJeTZ2N2hxOFlnYVhOakdKZl95bUE&usp=drive_web#gid=0

    These are the forms related:

    http://jotformpro.com/form/40396781248968

    http://jotformpro.com/form/33603531562953

    http://jotformpro.com/form/40396444695970

    I would appreciate if you could find a solution soon cause all this "manually"adjusting things aren't as effcient as the automated....

     

  • Profile Image
    Cesar
    Answered on February 22, 2014 at 11:32 AM

    Do try removing the integration and perform the integration again. At this time I have cloned and tested your forms on my google account. And all fields appear to be properly synced, except for the hidden fields on the form.

    http://i.imgur.com/R9PimTy.png

    Kindly let us knowwhich fields are not syncing. If possible kindly provide a sceenshot of the failing fields. Thank you

  • Profile Image
    sophiebeique
    Answered on February 28, 2014 at 09:31 PM

    I finally understood why fields were missing, it only happens in the renamed columns.  It was however working before but it is an issue now.

    I'll have to let column's title the same that's all.

  • Profile Image
    ashwin_d
    Answered on March 01, 2014 at 03:30 AM

    Hello sophiebeique,

    Please be informed that if you change any column in your google spreadsheet, it will most likely break the integration.

    Do integrate your form again with google spreadsheet and that should solve your issue.

    Thank you!