What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Iweb error

    Asked by Vy Tran on July 12, 2011 at 03:17 AM

    Hi I am using Iweb ver 3.03. Have followed your instructions, but get an HTTP error in place of where the form should be, once I upload. See provided link.

    The form called "Book your FREE hearing test" appears okay in iweb, when i copy the code into the widget (See screenshot). However it doesn't seem to appear once I upload.

    I have also tried the iframe code, after reading some of your other forum answers. No difference.

     

    please help.

     

    Page URL:
    http://www.activeaudiology.com.au/Active_Audiology_Free_hearing_check.<br/>html

    Screenshot
  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 12, 2011 at 03:27 PM

    Hi Vy,

    The problem is more about the page you have created with iWeb than the Jotform embed codes. Jotform does not have anything to do with it, but I have already found the cause of the problem.

    In your iframe widget code, remove the extra slash in the value of the iframe src

    <iframe scrolling="no" frameborder="0" allowtransparency="true" marginwidth="0" marginheight="0" style="width: 100%; height: 100%;" src=".//Active_Audiology_Free_hearing_check_files/widget0_markup.html" id="widget0-frame"></frame>

    Let us know how this works for you. Feel free to contact us again if you have other queries or concerns. Thank you and have a nice day!


    Regards,
    Neil

  • Profile Image

    Answered by tranv on July 21, 2011 at 02:04 AM

    Hi there,

    I have looked for this extra slash... but cannot find it in any part of the code?? could you direct me to where I need to go to find it and delete?

  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 21, 2011 at 11:40 AM

    Hi,

    Sorry it was a mistake on my part. The tool that I am using to inspect webpages show the codes resulting from the script that is responsible for the iframe widget code.

    This is the exact code in the source of your webpage:

    <script type="text/javascript"><!--//--><![CDATA[//><!-- var widget0_htmlMarkupURL = ".//Active_Audiology_Free_hearing_check_files/widget0_markup.html"; //--><!]]></script>

    Just the same, remove the extra slash and you should be good to go. Let me know if you have further questions or concerns. Thanks!


    Neil