Does changing maximum number of appointments in a day to a number less than already submitted appointments cancel submitted appointments?

  • IHClinics
    Asked on September 22, 2021 at 12:54 AM

    Hello,

    I am asking if changing the maximum number of appointments allowed, found in the limits section of appointment properties, to a number that is smaller than the current number of bookings will affect already made submissions.

    An example to help clarify. I have a form with 10 appointments available and 7 people book. I then change the limits to a maximum of 5 appointments under limits. What happens to the 7 already made bookings?

    Thank you for your time

  • Richie JotForm Support
    Replied on September 22, 2021 at 10:43 AM

    Hi, changing the maximum appointments per time slot will not affect the already passed submission data.

    The booked time will still show in the submission data.

    If you have further questions, let us know.

  • IHClinics
    Replied on September 23, 2021 at 9:44 PM

    Thanks for that.