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    DropBpx not authenticating

    Asked by karlspencer on February 22, 2014 at 09:20 PM

    I am trying to authenticate a DropBox integration, and although I press the authenticate button in DropBox when asked, it does nothing.  Does this integration actually work?  I'm just testing this and it would be reassuring to know that this actually works before I commit to a paid account.

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    JotForm Support

    Answered by NeilVicente on February 23, 2014 at 03:38 AM

    Hello Karl,

    We are sorry to hear that this problem is causing you an inconvenience. As a matter of fact, this is a known bug with our Dropbox integration and Safari on OSX. Although there are already existing report tickets for this, I have still submitted another to let our developers know the urgency of this matter.

    In the meantime, try using Chrome, Firefox, or Opera to be able to authenticate the integration with no problems.

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    Answered by Karl  on February 23, 2014 at 06:51 AM
    Yes I used Firefox I was able to make it work. Thank you for the response.