What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    not working!

    Asked by sastclub on February 23, 2014 at 04:33 AM

    not working!!!!

    This is a re-post of a comment on How to Export Form Data to Excel

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    JotForm Support

    Answered by NeilVicente on February 23, 2014 at 05:00 AM


    Can you please provide more details regarding the nature of your problem? Which particular form are you having problems exporting the submissions of to Excel?

    As a 'first aid' solution, kindly do the following:

    1.  Log out our JotForm account
    2.  clear your browser's cache
    3.  Restart your browser
    4.  Log back in

    If the problem persists, try using a different browser, then let us kow the results thereafter.