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    not working!

    Asked by sastclub on February 23, 2014 at 04:33 AM

    not working!!!!



    This is a re-post of a comment on How to Export Form Data to Excel

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    JotForm Support

    Answered by NeilVicente on February 23, 2014 at 05:00 AM

    Hi,

    Can you please provide more details regarding the nature of your problem? Which particular form are you having problems exporting the submissions of to Excel?

    As a 'first aid' solution, kindly do the following:

    1.  Log out our JotForm account
    2.  clear your browser's cache
    3.  Restart your browser
    4.  Log back in

    If the problem persists, try using a different browser, then let us kow the results thereafter.

    Cheers!