Why am I getting a security error

  • Profile Image
    Asked on February 24, 2014 at 02:14 PM

    I created a tab and I keep getting a security error.  It says "Content was blocked because it was not signed by a valid security certificate."  How can I fix this?

  • Profile Image
    Answered on February 24, 2014 at 03:01 PM


    I have applied a fix to you form.

    Can you please test again and let me know if the problem persists?


  • Profile Image
    Answered on February 24, 2014 at 04:20 PM
    It did not fix the problem. I still get the same error.
  • Profile Image
    Answered on February 24, 2014 at 04:52 PM


    Sorry about that, it should be fixed by now. 


    FYI, you are using a custom template in which the background image (blue envelope) is served on http. This is the reason why the security message appears in the browser. Anyway, I have re-uploaded the background image to your form and used its secure URL as your form background. You can check the background image URL when you view the injected CSS codes on your form. http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes