What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why am I getting a security error

    Asked by deangermain on February 24, 2014 at 02:14 PM

    I created a tab and I keep getting a security error.  It says "Content was blocked because it was not signed by a valid security certificate."  How can I fix this?

  • Profile Image
    JotForm Support

    Answered by NeilVicente on February 24, 2014 at 03:01 PM


    I have applied a fix to you form.

    Can you please test again and let me know if the problem persists?


  • Profile Image

    Answered by deangermain on February 24, 2014 at 04:20 PM
    It did not fix the problem. I still get the same error.
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 24, 2014 at 04:52 PM


    Sorry about that, it should be fixed by now. 


    FYI, you are using a custom template in which the background image (blue envelope) is served on http. This is the reason why the security message appears in the browser. Anyway, I have re-uploaded the background image to your form and used its secure URL as your form background. You can check the background image URL when you view the injected CSS codes on your form. http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes