- RFFODAsked on February 24, 2014 at 05:13 PM
When a user selects a quantity for an item, the checkbox indicating that that item is chosen is¬†automatically checked and the item's price added to the total.¬† When a user selects a size for an item however, it does not automatically check the selected checkbox.¬† So although the user intended to purchase the item (since they selected the size) the item is not added to their total.¬† Is there a way to make the selection automatic?
- KadeJMAnswered on February 24, 2014 at 05:43 PM
So if I am understanding you correctly you want a sort of auto-select mechanism to happen? For instance if someone chooses Product 2 Size " Medium " then it would automatically select the product upon doing so. I believe that is what you are seeking, Correct?
At this time I'm not so sure that we have a feature that meets that sort of demand unless you use the form's source code with the use of some custom programming to work around that. However, I will also gladly pass this along as a suggestion to our developers to look into for improvement by adding it to our features request list.
- RFFODAnswered on February 24, 2014 at 10:04 PM
Yes, you've understood my question exactly. It works that way for the Qty property, but not for custom¬†or predefined property of size.¬† We've had users select a size but miss the checkbox and not get charged for the item.¬† So then we need to follow up and try to collect additional money later.¬† I appreciate you passing the request on.
- RFFODAnswered on February 24, 2014 at 10:08 PM
A follow up question would be, is there a way to list the qty and size fields to the right of the¬†checkbox rather than belowit?¬† It might be harder to miss if formatted in this way.
- JotForm Supportashwin_dAnswered on February 25, 2014 at 12:47 AM
Yes it seems to be possible to achieve your requirement by injecting custom css code.¬†
As we cannot answer multiple questions in one thread, we would appreciate if you start a new thread for question related to qty and size placement and we will try to come up with some solution.
That would help us to give your proper assistance and at the same time it would help other user with having the same problem.