How can I get the transaction or subscriber ID from

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    Asked on February 24, 2014 at 06:37 PM

    I'm creating a subscription form and I need to pass additional information to Zoho (more than I can seem to with jotforms alone). Is there a way I can get the subscriber ID or transaction ID from after a form is submitted? 




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    Answered on February 24, 2014 at 07:28 PM

    Hello Gabe,

    Unfortunately, the API works one way. You can pass information to, but not the other way around -

    Seems you want to pass the information (Subscriber ID/Transaction ID) from Jotform - - Zoho..(please correct me)

    If so, Why not integrate directly with Zoho with our App?

    You can integrate both plafrorms at the same time and send the transaction/subscription ID fields to Zoho and

    Let us know if this helps.

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    Answered on February 25, 2014 at 10:30 AM

    Well yes, that is correct - I want to send info from jotform to and zoho, but I am already doing that (using your wonderful integrations!) I need to pass some info from to Zoho as well (particularly the subscriber and/or transaction ID). Is there any way I can send that information to Zoho once the transaction occurs? I couldn't find the Invoice Number Field property on my form (it is for a subscription, if that affects it).



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    Answered on February 25, 2014 at 12:48 PM

    Unfortunately, that is not possible with our current integration. Transaction ID or Subscription ID from is not visible when or during the mapping of fields. I can submit a feature request but I would advise to open up a new thread for that.


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    Answered on February 25, 2014 at 01:40 PM

    I figured it out: 


    Use the silent post URL. An important thing that I didn't know is that you can not test the silent post URL in sandbox. The article goes over a way to test out a silent post URL script. 


    Hope this helps someone.



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    Answered on February 25, 2014 at 02:51 PM


    Thank you so much for updating us on this and for sharing your solution. It will certainly help other users with the same request.