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av.wolfurtAsked on September 27, 2021 at 9:11 AM
Hi
I just copied a form https://eu.jotform.com/build/212574107111039 to
But the approval process was not copied as expected. Seems, that my form 212574107111039 is connetect to approval process https://eu.jotform.com/workflow/212584077420352/build and therefor it was not copied.
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Can you please copy the workflow behind https://eu.jotform.com/build/212574107111039 to the new form https://form.jotform.com/212693390310349. You could also start a complete new copy process (I don't need the data) but the workflow and the tables should be ideally available again...
It should look likeCurrently the approval process on the account av.wolfurt looks completely different:
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Lorenz JotForm SupportReplied on September 27, 2021 at 10:13 AM
Hi there,
I cloned the form https://www.jotform.com/form/212574107111039, and the approval flow was copied as well.
See the image below.
Can you please try cloning the clone version I have instead?
Here's the form: https://form.jotform.com/212694023770959
Please give it a try and let us know how it goes.
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siouxmaebReplied on September 27, 2021 at 11:01 AM
Hi
Can you please clone the version https://eu.jotform.com/build/212574107111039 again, so I've included my last changes?
Then I will re-try this to clone it from yours into my final account.In the mean time I will not change anything additional and wait for your response.
Thx Martin
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av.wolfurtReplied on September 27, 2021 at 12:58 PM
By the way: i tried copying your form and the approval Workflow looks also like a standard one but not mine.
Can you Clone now max form to the Account av.wolfurt@gmail.com Account please??
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Lorenz JotForm SupportReplied on September 27, 2021 at 8:31 PM
Hi there,
To clarify, do you mean you want us to clone this form https://www.jotform.com/form/212574107111039 to the account av.wolfurt@gmail.com?
Kindly please confirm, so we can proceed with your request.
We will wait for your response.
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av.wolfurtReplied on September 28, 2021 at 1:29 AM
Yes. Please
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Lorenz JotForm SupportReplied on September 28, 2021 at 8:50 AM
Hi there,
It seems like there's an issue with your account. Normally, approvals should get copied as well when the form is cloned, but that doesn't seem to be the case in your account.
Let me forward this to our back-end team so they can further check what the problem is.
We'll keep you posted via this ticket for any updates.
Thank you.
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av.wolfurtReplied on September 28, 2021 at 9:02 AM
Thanks for the info.
I had to re-create the workflow by hand, couldn't wait any longer.Regards Martin