What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    have 1 form with 2 contacts

    Asked by jotduys on February 25, 2014 at 03:18 AM

    Hi there.

    I would like to know if its possible for me to create 1 form where the client can choose to whom the email must be sent to

    e.g:.. Contact: Support centre or Enquiries centre

    Then when they choose either one the email goes to that specific department

     

    Many thanks in advanced!

    email create thanks then two contacts
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 25, 2014 at 04:42 AM

    Hi,

    That's possible with Send an E-mail after submission condition. Check this visual guide:

    Example condition:

    You can create conditions similar to this for the other email recipient.

    Let us know if you need further assistance.

    Regards!

  • Profile Image

    Answered by datasphere on February 25, 2014 at 10:01 AM

    Hello there,

     

    You must start first with a little condition logic, IF > THEN like in the all days when we all had Commodore or Spectrum home computers and often program a short code in BASIC  - just for fun !

     

     

    Start here :

    first of all you must  enter in your form something to describe the service to your User or Client

    or some radio button or check box to alow them to choose to whom they are sending the inquiry .

    Like this:

     

    or this:

     

    after finishin the form design and fileds

    click on the green "Conditions" icon

    then check the  Send an e-mail after submission as shown below:

     

      

    Click Next

     

    Now comes the power of conditional logic:

     

    If any of the radios or chekboxes are checked  

    and that checked   field is equal to  Support center

    Then  send a form by email to My company Support center predefined email

     

    or

    If any of the radios or chekboxes are checked  

    and that field is equal to  Enquiries

    Then  send a form by email to My company Enquiries division predefined email

    and click Save

    Simple but powerfull don`t you think?

     

    Regards,

    Damir