Problem with SSL (https) when embedding the form on a Facebook Static HTML Tab

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    franrcardenas
    Asked on February 25, 2014 at 05:30 AM

    Hi,

    I created a form and embedded in Facebook with Static HTML Tabs, and it was working perfectly, but since a few days ago an SSL error is showed when trying to show the form (I changed the form url from http to https as it says in the documentation), and also when directly opening the form https://form.jotformeu.com/form/40233966089360

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    ashwin_d
    Answered on February 25, 2014 at 07:26 AM

    Hello franrcardenas,

    I'm sorry for the trouble caused to you.

    Please use this URL https://secure.jotformeu.com/form/40233966089360 instead of https://form.jotformeu.com/form/40233966089360 and that should solve your problem.

    Do get back to us if the issue persists.

    Thank you!

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    franrcardenas
    Answered on February 25, 2014 at 08:49 AM

    Great! Now is working perfectly.

    Thanks!