What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Thank you for contacting us.
Do you get the same error when you load your form builder in Google Chrome or Mozilla ?
Seems you may be working with IE8 which may not work well with the form builder -
Please also try using this link and let us know if it shows the same problem: https://jotform.com/login
Let us know.
Dear Support Team,
I tried your given link but problem is still there. Mozila Firefox is also giving same problem.
I'm sorry for the trouble caused to you.
Have you tried clearing your browser cache already? I am able to replicate the issue in IE but the integration works just fine with mozilla and chrome browsers.
Screenshot of IE:
Screenshot of Mozilla:
I am reporting this issue to our back end team and we will get back to you as soon as we have any update on this. For now, I would suggest you to clear your browser cache and try the integration in chrome / mozilla. The following guide should help you in clearing browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache
DO get back to us if the issue persists in mozilla.
This bug has now been fixed. If you are still having problem please try clearing your cache. If the problem still persists after this please let us know.
We are very sorry for any inconvenience this has caused you and thank you for bringing this to our attention.