What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Over limit free account

    Asked by macmechanic on February 25, 2014 at 01:09 PM

    Hi there thanks for the service, if i can it right it may well help my business.

    Ive had the emaill saying ive reached my 10 ssl connected notifications. How can i alter this to make my form not ssl. I tried yesterday and thought id succeeded, but today the email came saying i was full. Until i can double my turnover im not ready for a paid account.

    Please let me know asap.


    DL Jones


  • Profile Image

    Answered by Carina on February 25, 2014 at 02:12 PM

    We can reset to 0 your SSL counter, but we can only do this once. So to prevent this issue please go to "Setup and embed">"embed options" and the deselect the "secure form" option.:


    Then you need to embed your form again.

    Let us know please if you need more assistance.