Over limit free account

  • Profile Image
    Asked on February 25, 2014 at 01:09 PM

    Hi there thanks for the service, if i can it right it may well help my business.

    Ive had the emaill saying ive reached my 10 ssl connected notifications. How can i alter this to make my form not ssl. I tried yesterday and thought id succeeded, but today the email came saying i was full. Until i can double my turnover im not ready for a paid account.

    Please let me know asap.


    DL Jones


  • Profile Image
    Answered on February 25, 2014 at 02:12 PM

    We can reset to 0 your SSL counter, but we can only do this once. So to prevent this issue please go to "Setup and embed">"embed options" and the deselect the "secure form" option.:


    Then you need to embed your form again.

    Let us know please if you need more assistance.