What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submission Error Message?

    Asked by clmwaterloo on February 25, 2014 at 09:07 PM

    I get this message on a number of my forms 

    Do you know what is wrong 

    I receive the submissision to jotform but no email notification received 

    and also error message comes 

    Oops!
    Request for /accounts did not respond properly
    I have tried cloning a form but am still receiving the error message
    One of many forms not working 
    http://form.jotform.ca/form/30067388216253
    My Forms message div
  • Profile Image

    Answered by Cesar on February 25, 2014 at 11:56 PM

    Kindly test your form at this time as I have been able to perform a test subsmission on the form. Do let us know if the issue persists. Thank you.

  • Profile Image

    Answered by clmwaterloo on February 26, 2014 at 07:00 AM

    THE PROBLEM IS STILL PERSISTING

     

    Have problems still with forms on this page

    http://www.kcwtrishpajunen.com/landmark.html

     

    As well as

    http://form.jotform.ca/jsform/23133637939258

    http://form.jotform.ca/jsform/23144945315250

    http://www.kcwtrishpajunen.com/bookings.html

    http://www.kcwtrishpajunen.com/c1-booking.html

     

     

     

  • Profile Image

    Answered by EliezerN on February 26, 2014 at 09:58 AM

    Hi,

    Upon testing some of the forms of your page I was able to submit the one of them with no issues: 

    But then, with other forms I was able to reproduce the issue: 

    However, this issue is related to the Aweber integration you have setup in your forms. So, please try this steps:

    1. Remove AWeber integration

    2. Submit a test entry/submission

    3. If test entry/submission successfully submitted, re-integrate your form again to AWeber.

    This has fixed the same issue to other users before.

    Kindly inform us if this helps or if you need further assistance.

    Thanks

  • Profile Image

    Answered by clmwaterloo on February 26, 2014 at 12:45 PM

    Thank you