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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Ok, I integrate your, but no direct reply on my gmail adress ?

    Asked by menthon on February 26, 2014 at 04:37 AM

    See : http://valensole.galerie.free.fr

    Thank's for your nice work, but I need direct reply to my gmail adress.

    Merci beaucoup !

    Martial MENTHON

    mmenthon@gmail.com

     

    integrate
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    Answered by pinoytech on February 26, 2014 at 08:46 AM

    Hi,

    Sorry to say but I'm having problem on understanding your query "no direct reply on my gmail adress". Are you referring on not able to receive email notification from your form? If so, have you tried already checking your email spam/bulk folder? If not, can you please check it?

    I've took a look at your mail logs also and it shows that all submissions was successfully submitted in your email address.

    Current Server: /var/log/jotform/amazonSES.log:[26/Feb/2014:03:49:03 -0500] 40562005080340 AmazonSES Sent email to mmenthon@gmail.com - MessageID:000001446d620150-93158ab7-c668-4d81-aae9-c998e03bd822-000000 - RequestId:d7cc96a3-9ec2-11e3-a281-fde168e688ff /var/log/jotform/amazonSES.log:[26/Feb/2014:04:11:52 -0500] 40562005080340 AmazonSES Sent email to mmenthon@gmail.com - MessageID:000001446d76e683-3357a8b0-be5f-4f40-b7f8-2b262028d620-000000 - RequestId:08064afb-9ec6-11e3-955c-55e87d6c2989

     

    Can you please try on applying this workaround also in your form?

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    If the said issue still persist, please let us know.