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    Problem with CV form

    Asked by connierose on February 26, 2014 at 12:30 PM
    problem
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    JotForm Support

    Answered by TitusN on February 26, 2014 at 02:52 PM

    Hello,

    I took a look at your form, and could not see any visible problems - could you describe what you are experiencing?

    Let us know .

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    Answered by connierose on February 26, 2014 at 05:40 PM
    I did try to type a better description however, I was not able to type within that box. I will run scan to see if I have a additional problem. Regarding the form, I have it attached to my website. Several months have gone by and I have received emails that sometimes the form will allow a document to attach and sometimes not. When I called GoDaddy to trouble shoot they had trouble. It took the IT person two times to get his test doc to attach. Not sure if this is a form problem or a web user problem.
    [Connie Rose Email Signature Revision I]
    Empire Insurance Recruiters, Inc.
    Warm Regards
    P O Box 262
    Woodstock, Georgia 30188
    Office/Fax #770-621-7779
    Cell Phone: 770-256-7406
    Website: http://www.empirerecruiters.com
    LinkedIn: http://www.linkedin.com/home?trk=hb_tab_home - personal page
    LinkedIn: http://www.linkedin.com/groups?gid=4503587&trk=hb_side_g - The Job Crier
    LinkedIn: http://www.linkedin.com/company/2578188?trk=tyah - Business Page
    Face Book: https://www.facebook.com/#!/ - Personal Page <:%20%20https:/www.facebook.com/%23!/%20-%20Personal%20Page>
    Twitter: https://twitter.com/ - Personal
    Skype: Connie.rose4 - my account name
    Meetup Group: http://www.meetup.com/Georgia-Council-IAIP-Intl-Association-of-Insurance-Prof/
    ...
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    Answered by Carina on February 26, 2014 at 08:51 PM

    I did some test submissions in different browsers, in the standalone version of the form and inside the website and could attach a pdf file and submit the form without problems. I also checked the form, and the file extensions are correctly defined, and the maximum size permitted is 10240kb (10Mb). I can only foresee difficulties with the file size, but in that case there should be a warning message.

    Maybe is a case of the browser's cache and in that case I suggest to clear the browser's cache.

    If the problem persists, as we can't replicate the problem, it is very important to provide screenshots, if possible. 

    Let us know please if you need more assistance.

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    Answered by connierose on February 26, 2014 at 09:00 PM
    I did receive back all the test and could open the pdf. I will remember the screen shot next time. Thank you for being prompt and providing excellent customer service.
    [Connie Rose Email Signature Revision I]
    Empire Insurance Recruiters, Inc.
    Warm Regards
    P O Box 262
    Woodstock, Georgia 30188
    Office/Fax #770-621-7779
    Cell Phone: 770-256-7406
    Website: http://www.empirerecruiters.com
    LinkedIn: http://www.linkedin.com/home?trk=hb_tab_home - personal page
    LinkedIn: http://www.linkedin.com/groups?gid=4503587&trk=hb_side_g - The Job Crier
    LinkedIn: http://www.linkedin.com/company/2578188?trk=tyah - Business Page
    Face Book: https://www.facebook.com/#!/ - Personal Page <:%20%20https:/www.facebook.com/%23!/%20-%20Personal%20Page>
    Twitter: https://twitter.com/ - Personal
    Skype: Connie.rose4 - my account name
    Meetup Group: http://www.meetup.com/Georgia-Council-IAIP-Intl-Association-of-Insurance-Prof/
    ...
  • Profile Image

    Answered by Carina on February 26, 2014 at 09:07 PM

    Thank you very much for your feedback. We'll be more than glad to assist you if needed.