What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Are there performance issues right now with your site/servers/UI?

    Asked by MyPowerSports on February 26, 2014 at 03:19 PM

    I've had a large variety of issues today, ranging from 500 errors, to "unusual traffic" messages, to the conditional statements button not working, to fields not accepting data. Are these issues on my end, or is there something going on with JotForm? Please advise. (In fact, I just got a 500 error while trying to submit this help request! LOL!)

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    JotForm Support

    Answered by jonathan on February 26, 2014 at 07:07 PM


    We seem to have hiccup due user load earlier, but only for a very short period. Can you please confirm if you are still having issue on your end? There was actually no reported issue form other users at this time.