Why are the emails of the jot forms not coming to me?

  • Profile Image
    Asked on February 27, 2014 at 09:54 AM

    I have clients that are submitting the forms but they are not coming to my email. They were working (coming to my email) on 2/25/14. I have 4 submissions that did not come to my email after that date.

  • Profile Image
    Answered on February 27, 2014 at 01:10 PM


    I can see that you already opened a previous thread about this issue, here is the thread: http://www.jotform.com/answers/284179

    Kindly follow the suggestions my colleague gave you and inform us through that thread if the issue persists. Please open just one thread per issue, that way we can avoid possible confusion among support staff, otherwise multiple different answers may get you confused.