What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why are the emails of the jot forms not coming to me?

    Asked by brunsy07 on February 27, 2014 at 09:54 AM

    I have clients that are submitting the forms but they are not coming to my email. They were working (coming to my email) on 2/25/14. I have 4 submissions that did not come to my email after that date.

  • Profile Image

    Answered by EliezerN on February 27, 2014 at 01:10 PM


    I can see that you already opened a previous thread about this issue, here is the thread: http://www.jotform.com/answers/284179

    Kindly follow the suggestions my colleague gave you and inform us through that thread if the issue persists. Please open just one thread per issue, that way we can avoid possible confusion among support staff, otherwise multiple different answers may get you confused.